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It was a very cumbersome porcess to send it back. I believe that my credit shoould include shipping both ways.
The whole thing has been a rediculous red tape nightmare. I have asked for a refund of the shipping, but havn't heard yet.
The company says they don't refund shipping at all, either way. I'm not happy with the customer service at all.
The cable arrived deffective. I had to pay for shipping.
Meantime, there has been no refund at all.
Not typical Sony quality. Very dissappointing. It always happens about 30-40 min after starting so I think it something overheating. About 1 year after buying it (and taking very good care of it), it would start to freeze. For a portable, the picture quality was reasonable. I really enjoyed this unit. I always used headphones without complaint. Nevertheless, it won't last long enought to get through even a short movie.
I have had mine for over 6 months and it works like a charm. I love the size of the unit and the fact that I get over 6 hours of active use with the battery -- great for those long flight to Europe. One of the best units on the market.
She would rather watch DVDs instead of tv now. It's her most favorite birthday present, ever. I bought this for my daughter, and she loves it. It has a beautiful picture and clear sound.
This piece didnt work in India , tried indian cd's/dvd's(region 5) but of no use. I even tried some of the hacks provided in the net.I am just waiting to upgrade the firmware if possible to make it multi region player.
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